FAQs
We’ve gathered common questions (and their answers) here for you. Still pecking about looking for something? Send us an email so we can help!
When you say your ingredients are sourced from the Northwest, what does that mean?
Various ingredients grow in some climates better than others and if you’re from the Northwest, you know there’s tremendous variation west of the Cascades and east. We source as close to the mill, which is in the Willamette Valley in Oregon, as possible. Most ingredients come from Washington and Oregon. But if we need to, we consider Montana, Idaho and northern California part of our regional sourcing footprint.
It looks like you mostly ship in boxes. Is that right?
Our online orders are generally smaller, for people with backyard birds, and the boxes are perfect for those folks. Generally, one or two boxes will do. But if you need more than that, we encourage you to find a retailer.
